Question 1

Are you a trading intermediary or a direct manufacturing factory?

Accepted Answer

We are a professional, direct manufacturer of packaging boxes located in Jinan City, Shandong Province, China—not a trading intermediary. With 13 years of deep expertise in the paper packaging industry, we specialize in a comprehensive range of paper packaging products, including custom gift boxes, paper shopping bags, corrugated cartons, high-end silver-card gift boxes, drawer-style boxes, and uniquely shaped packaging.

Question 2

What is your current production scale? How many employees and production lines do you have?

Accepted Answer

Currently, our factory is equipped with three fully automated, dedicated packaging production lines. These lines cover four major production stages: printing, post-press finishing, die-cutting and forming, and final assembly. This setup allows us to simultaneously handle packaging orders involving various processes and materials. Our facility currently employs a staff of 50 to 100 people, including dedicated structural engineers, an international trade service team, quality control personnel, and senior production technicians.

Question 3

Do you offer OEM customization services?

Accepted Answer

We fully support comprehensive OEM customization services and can also provide ODM design solutions upon request. Leveraging our 13 years of industry customization experience, we can produce a wide range of items, such as white-cardboard magnetic gift boxes, silver-card drawer-style boxes, high-end specialty paper gift boxes, paper shopping bags, and various types of corrugated cartons. We offer personalized, one-on-one customization tailored to each client's specific product dimensions, aesthetic design, logo printing requirements, surface finishes, and internal lining structures.

Question 4

Can you provide product samples? How are samples charged?

Accepted Answer

We offer sample services to prospective clients worldwide. Standard, existing finished samples are provided completely free of charge; clients are only required to cover the associated international shipping costs. If a sample needs to be produced based on a client's exclusive design drawings (requiring new tooling/molds), we charge only a basic sampling fee. Furthermore, this fee can be fully deducted from the total cost once the client places a formal, bulk production order.

Question 5

What is the production lead time for an order?

Accepted Answer

Once the client has approved the sample, finalized the design plan, and completed the payment, our standard production lead time for custom orders is 7 to 15 business days. The overall delivery time is primarily determined by the complexity of the product's manufacturing processes, the order quantity, and the shipping method selected for the destination country.

Question 6

What are your Minimum Order Quantity (MOQ) and payment terms?

Accepted Answer

The minimum order quantity for our factory's products starts at one million units, making them ideal for cross-border wholesalers, brand distributors, large-scale Amazon sellers, and brick-and-mortar brands seeking long-term bulk procurement. We utilize a standardized payment model where shipment is arranged only after full payment has been received; this process is simple and transparent, thereby minimizing communication overhead.

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